Why it happens
ONVIF tells the recorder which address to use for the video. On a PC with a VPN or several network cards, that may be an address the NVR cannot reach.
The fix
- Open the Screen2ipcam control panel.
- Go to the VPN tab.
- Choose the address the NVR should see (usually the LAN address, or the VPN address when the NVR is on the other side of the VPN).
- Apply, then re-add the camera on the NVR.
More details: Using a VPN?
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Can the NVR be in another office?
Yes, over a VPN. Choose the VPN address in the VPN tab so the NVR can reach the PC.
